Shipping policy

Shipping Policy

We proudly deliver nationwide across South Africa.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been prepared for dispatch.

During high-demand periods, processing times may extend slightly — but we always aim to ship as quickly as possible.

---

Delivery Time

Estimated delivery time is 7–25 business days depending on your location within South Africa.

Major cities may receive orders sooner, while outlying areas may take slightly longer.

---

Shipping Cost

✔ Free Nationwide Delivery on all orders.

No hidden fees. No surprise charges at checkout.

---

Tracking

All orders include tracking.
Once dispatched, you will receive a tracking number via email so you can monitor your delivery in real time.

Please allow 24–48 hours for tracking updates to appear.

---

Customs & Duties

All pricing displayed on our store is final.
There are no additional customs or import charges for customers within South Africa.

---

Split Shipments

If your order includes multiple items, they may occasionally arrive separately to ensure faster delivery.

---

Delays

While we work hard to meet delivery estimates, occasional delays may occur due to customs processing, public holidays, or carrier delays. If your order exceeds 20 business days, please contact us and we will assist immediately.

---

Changes & Cancellations

Orders can be modified or cancelled within 12 hours of purchase.
After processing begins, changes may not be possible.